As evinced by Mind the Product, “Product Operations is set to be the backbone of product-led growth.” As product teams scale it is important to invest in consistency and transparency in how teams work. This workshop is for organizations that feel that their functions are never working together, where marketing doesn’t understand the value prop they need to convey and sale’s immediately says the new feature doesn’t do what it needs to do. Product practices can help pull organizations together, start the right conversations and development alignment as the product is being built, so you can launch strong and hit the market with all capabilities firing.
This program will cover:
Project kick-offs
Extracting data from the organisation
Service Blueprint and Customer Journey Mapping
Research Operations
Stakeholder management
Retrospectives
Reporting out
Outcomes:
Product teams will be able to ensure that all relevant functions are aligned to goals and outcomes
Product develops an in-depth understanding of dependencies and impact of product and experience changes
Product teams will feel empowered to take a continuous delivery mindset
Product Managers will have tools and frameworks to align with stakeholders in others functions, provide more impactful updates, and extract data from needed sources